To register your warranty, please read carefully and fill in the form below:

 

 UNITED STATES

AL13™ PLANK SYSTEM Product Warranty

 

AL13™ plank system – 15 YEAR LIMITED PRODUCT WARRANTY, when properly installed and maintained according to the published application. Product is warranted for a period of fifteen (15) years from the date of installation from physical defects. Registration of the product is required for the warranty to be in effect. This warranty is valid for the original purchaser. This warranty provides the following coverage: (a) splitting or cracking of the product, sustained excessive deformation of the product under normal conditions of use and (b) to be free of any buckling of the product itself that is not associated with the substrate and/or structure to which the AL13™ plank system is attached. For the purpose of this warranty, buckling shall be defined as warping of the product(s) exceeding one eighth of an inch out of plane per linear foot. If AL13, after inspection and verification, determines that the product failed under the terms of this limited warranty, the sole and exclusive remedy follows: within a reasonable amount of time after the inspection, repair or replace (at AL13‘s  discretion) the defective portion of the product, or may refund the owner for the product(s) affected area, and a reasonable cost of installation. During the warranty period following installation, AL13™ will compensate the Owner for correcting the affected area(s) (limited to no more than the original cost of installation) until the end of the limited warranty period for the affected area(s).

 

Wet Coat Finish Warranty

 

AL13™ – 20 YEAR LIMITED FINISH WARRANTY. AL13™ hereby warrants that all finishes on the coated aluminum for 20 years from the date of purchase will not under normal atmospheric conditions: (a) peel, check or crack except for such slight crazing or cracking as may occur on

certain areas of the panel; or (b) (1) chalk in excess of a numerical rating of 8 measured in accordance with the standard procedures as outlined by the “Standard Methods of Evaluating Degree of Chalking of Exterior Paint” – ASTM D4214-89; or (2) fade or change in color in excess of 5 color difference units, using ASTM D2244-89 measured on the exposed painted surfaces which have been cleaned of external deposits and chalk and the corresponding values measured on the original or unexposed painted surfaces. The foregoing being subject to the understanding that fading or color changes may not be uniform if the surface is not evenly exposed to the sun and elements; and that gloss (60° incident angle) loss will not exceed 40% when measured on exposed painted surfaces which have been cleaned of external deposits and the corresponding values measured on unexposed original painted surfaces. The gloss shall be measured using standard procedures as defined by “Standard Test Method for Specular Gloss” – ASTM D523-89.

 

Woodgrain / Solid Color Powder Coat Finish Warranty

 

AL13™ – 15 YEAR LIMITED FINISH WARRANTY. AL13™ hereby warrants that all finishes on the  

 

product coated for 15 years from the date of purchase will not fade in color more than five units as measured by hunter lab color difference as set forth in ASTM D2244 section 6.3 as of the application date and in such way as to significantly adversely affect the appearance of the surface to which the product has been

applied and result in damage to the surface. Coated surface will exhibit gloss retention of a minimum of 50% of the original as measured in accordance with ASTM D523 using 60 degree reading. In addition, coating shall not chalk in excess of standard number 8 as illustrated in the ASTM D64214 test method. Coatings when applied and cured on a clean, pretreated

substrate will not peel, chip, crack or blister.

 

Finish Warranty Conditions

 

The AL13™ plank system finish warranty is subject to the following conditions: (a) Normal atmospheric conditions exclude corrosive or aggressive atmospheres such as those contaminated with chemical fumes, salt or other corrosive elements, including areas within 305

meters (1000 feet) of a body of salt water. AL13™ recommends a fresh water cleaning/maintenance program be in effect to prevent corrosion from accumulated deposits (b) The warranty will not apply to any coated surface, which is not on the exterior surface of a building. (c) The warranty will not extend or cover: (1) Damage to the coating occasioned by moisture or other contamination detrimental to the coating because of improper storage of the coated metal prior to installation; (2) Water damage due to condensation caused by improper packaging of the coated metal prior to installation; (3) Damages to the coated metal caused by handling, shipping, processing and/or installation; or (4) Damages to the coated metal caused by scratching or abrading after installation; or (5) Damages to the coated metal as a result of standing water in horizontal installations; (d) The warranty will not be applicable to damage or failure, which is caused by acts of God, falling objects, external forces, explosions, fire, riots, civil commotions, acts of war, or other such similar or dissimilar occurrences beyond AL13™’s control. (e) Customer shall maintain adequate records to establish identification of the coated material and dates of the installation of the coated metal. Customers shall demonstrate that the failure of the coated metal was due to a breach of the warranty stated herein. (f) AL13™ exclusive liability under this warranty, or otherwise, will be limited to refinishing, repairing or replacing – at AL13‘s sole option – the defective coated metal. The warranty on any refinished, repaired or replaced coated metal supplied hereunder shall be for the remainder of the warranty period applicable to the originally coated metal. All warranty work will be performed by a company or contractor selected by AL13, including the initial inspection to verify the claim. Color variance between replacement or repainted product and original shall not be indicative of a defect.

 

Limitations 

 

THE LIMITED WARRANTIES ARE SUBJECT TO THE FOLLOWING GENERAL PROVISIONS AND LIMITATIONS. The limited warranties are effective only if there is proper storage, handling, installation and maintenance of the product in strict accordance with the instructions. Claims must be made in writing to AL13™ within 30 days of the discovery of a problem and authorization obtained prior to beginning any repair or replacement work. The claimant must provide proof that he / she is a covered person. Claims can be made by writing to AL13™ at the Product Performance Department. After receiving such notice, AL13™ must be given an opportunity to inspect and verify the claim. AL13™ shall have no liability for defects or damage resulting from (a) misuse or abuse, (b) improper installation, including, but not limited to, inadequate protection against all external damage, (c) performance of coating other than those

covered by the limited warranties, (d) contact with harmful chemicals, fumes, or vapors, (e) settlement, shrinkage or distortion of the structure, or (f ) Fire, wind, flood, lightning, acts of God or other causes beyond the control of AL13. AL13™ shall have no liability for the cost of removing affected products.

 

Disclaimer of Implied Warranties & Limitation of Remedies

 

THE LIMITED WARRANTIES STATE THE ENTIRE LIABILITY OF AL13™ WITH RESPECT TO THE PRODUCTS COVERED BY THEM. AL13™ SHALL HAVE NO LIABILITY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. NO PERSON IS AUTHORIZED TO MAKE ANY REPRESENTATION OR WARRANTY ON BEHALF OF AL13™ EXCEPT AS EXPRESSLY SET FORTH ABOVE, AND ANY SUCH STATEMENT SHALL NOT BE BINDING ON AL13™. EXCEPT AS EXPRESSLY SET FORTH ABOVE, AL13™ MAKES NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WARRANTIES SHALL BE THE DURATION OF THE LIMITED WARRANTY OR SUCH SHORTER DURATION AS PROVIDED UNDER APPLICABLE LOCAL LAW. THESE LIMITED WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM AREA TO AREA. All questions concerning the meaning or applicability of this limited warranty are to be decided under the laws of Washington State in the United States of America without reference to its choice of-law rules. Any claims, demands or causes of action for defects or representations of any nature or damages arising from such defects or representations shall be subject to the exclusive jurisdiction of courts located in Washington State.

 

CUSTOMER ACKNOWLEDGES AND AGREES TO THE FULLEST EXTENT PERMITTED BY LAW TO LIMIT THE LIABILITY OF AL13™ FOR ANY CLAIMS, LOSSES, COSTS, DAMAGES OR CLAIMS EXPENSES FROM ANY CAUSE(S) (INCLUDING ATTORNEYS’ FEES AND COSTS AND EXPERT WITNESS FEES AND COSTS), SO THAT ANY TOTAL AGGREGATE LIABILITY OF AL13™ TO THE CUSTOMER SHALL NOT EXCEED THE CONTRACT PRICE PAID BY CUSTOMER.  THIS LIMITATION APPLIES TO ANY LIABILITY OR CAUSE OF ACTION, HOWEVER ALLEGED OR ARISING, INCLUDING THOSE SEEKING CONSEQUENTIAL DAMAGES.

 

THIS DISCLAIMER AND EXCLUSION SHALL APPLY EVEN IF THE EXPRESS WARRANTY SET FORTH ABOVE FAILS OF ITS ESSENTIAL PURPOSE.  CUSTOMER ACKNOWLEDGES AND AGREES THAT AL13™ HAS SET ITS PRICES IN RELIANCE UPON THE DISCLAIMERS OF WARRANTY AND THE LIMITATIONS OF LIABILITY SET FORTH HEREIN, REFLECTING AN ALLOCATION OF RISK BETWEEN THE PARTIES (INCLUDING THE RISK THAT A REMEDY MAY FAIL OF ITS ESSENTIAL PURPOSE AND CAUSE CONSEQUENTIAL LOSS), AND THAT THE SAME FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN AL13™ AND CUSTOMER.

 

Plank Warranty (USA)

  • Date Format: MM slash DD slash YYYY

  • B.C. Representative
  • Adel Elmourad
  • Contact
  • Tel: +1 778-968-3214
  • Email: bc@al13.ca

How can
we help?

 

  • Prairies Representative
  • Al Idriess
  • Contact
  • Tel: +1 (587) 897-2513
  • Email: al.idriess@al13.com

 

How can
we help?

  • Ontario Representative
  • Jeremy Berthiaume
  • Contact
  • Tel: +1 (519) 903-2513
  • Email: greatlakes@al13.com

How can we help?

  • United States
  • Keith Borg
  • Contact
  • Tel: +1 855 438 2513
  • Email: keith.borg@al13.com

How can
we help?

B.C. Representative : Adel Elmourad
Email: bc@al13.ca

How can we help?

Prairies Representative : Al Idriess
Email: al.idriess@al13.com

Ontario Representative : Jeremy Berthiaume
Email: greatlakes@al13.com

How can we help?

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