Terms & Conditions

Terms

The following are the terms and conditions based on which we will deliver products to you.

Who we are

The name of our company is AL13 Architectural Limited, and the company registration number is 10411134. The registered office is as follows: Wisteria, Grange Barn , Pikes End, Pinner HA5 2EX. Registered VAT number 255 7478 67.

The process of accepting orders

We will accept the order placed by you after having conducted a survey of the installation site. As an addendum, we shall inform you of the ability to supply and install the product (or supply only during instances when you make your own arrangements for installation) and confirm your agreement with the stated price. Furthermore, we will hand over a written Confirmation of Order which denotes the exact moment in time when the binding contract between both parties will come into existence. In case of any discrepancy between these terms and our Confirmation of Order, the latter shall always prevail.

Rejection of order

We will keep you informed in the event are unable to accept your order. This might be attributed to several reasons, including:

  • Product is out of stock
  • Due to unexpected limits on our resources which we could not plan for beforehand
  • We have located an error in the description or price of the product
  • We are unable to meet the condition specified by you.

Possible variations of products from pictures

It is important to remember that the images of products shown on our website as well as associated marketing materials are strictly for representational purposes. In other words, they must not be construed to constitute part of the agreement. For this reason, we would be unable to guarantee that they reflect the precise colour of products which will be eventually supplied to you.

Whilst we make every conceivable effort on our part to accurately display colours for indicative purposes, we shall not be held responsible if they fail to indicate the colour of actual products with the exact same precision. Changes in lighting shall be deemed to affect the manner in which our products appear on the images. As a result, it is possible for your product to vary slightly from those images.